Revolutionising Rural Tech
SmartRural’s Partnership with UKIoT for Reliable Hardware Supply
SmartRural is a company that specialises in providing innovative connectivity and sensing solutions in rural and other hard to reach areas. They were facing challenges related to the reliable supply of hardware and consistent support from their previous suppliers. In their search for a solution, they came across UKIoT! This case study explores how SmartRural overcame their challenges by partnering with us (UKIoT).
Problem:
SmartRural had experienced issues with their previous hardware suppliers, including unreliable supply and poor support. Despite their expectation that larger suppliers would offer better service, they found that this was not the case. These suppliers often acted as intermediaries between SmartRural and the original equipment manufacturers (OEMs), resulting in delays and inadequate service.
Solution:
in search of a solution, SmartRural turned to UKIoT. The decision to choose UKIoT was primarily driven by the need for shorter project turnaround times and a more consistent quality of delivery. With their previous suppliers, lead times stretched to months, whereas UKIoT offered a faster turnaround in the range of weeks. This feature alone made UKIoT an attractive option for SmartRural.
Features:
SmartRural initially approached UKIoT out of necessity and focused on obtaining timely hardware delivery. As a result, they primarily viewed UKIoT as a supplier of standalone hardware rather than a provider of specific solutions. However, SmartRural acknowledged that they may have missed out on recognising additional features and capabilities that UKIoT offers. Nonetheless, the prompt and reliable delivery of hardware was crucial to their operations.
Savings:
Following the installation of UKIoT’s hardware, SmartRural experienced significant cost savings. These savings ranged from 10% to 20%, but they were not primarily derived from hardware cost reductions. Instead, the major savings stemmed from the reduced internal time spent on repairs and rework required when purchasing from other vendors. The reliable supply of hardware from UKIoT allowed SmartRural to accurately estimate project costs and avoid additional expenses related to unreliable equipment.
Recommendation
SmartRural highly recommends UKIoT to others in need of hardware solutions. Their positive experience with UKIoT’s prompt delivery, consistent quality, and reliable support has led them to endorse the company to other organsations and individuals. SmartRural appreciates the value that UKIoT brings to their operations and confidently recommends their services to others.
Conclusion:
SmartRural’s partnership with UKIoT has addressed their challenges regarding hardware supply and support. By choosing UKIoT, SmartRural achieved a shorter turnaround time, consistent quality of delivery, and significant savings. Their positive experience and the reliability of UKIoT’s solutions have made them enthusiastic advocates, eager to recommend UKIoT’s services to others. SmartRural’s collaboration with UKIoT exemplifies the positive impact that a reliable hardware supplier can have on a company’s operations.